This Privacy Policy sets out the principles governing the collection, use, and disclosure of personal information by Bloomline Creative Ltd (“Bloomline Creative”, “we”, “our”, or “us”) when you access or use our Services. It also outlines the rights and choices available to you with respect to your data under applicable data protection laws.
We collect and process information to enable the proper delivery of our Services, to enhance their quality, and to ensure compliance with legal and contractual obligations. By accessing or using our Services, you confirm that you have read and understood this Policy and agree to the practices it describes.
Unless otherwise specified, the terms used in this Privacy Policy shall carry the same meaning as those defined in our Terms & Conditions.
Definitions
For the purposes of this Privacy Policy:
- Service: The digital marketing services described on our website.
- Personal Data: Any information relating to an identified or identifiable natural person.
- Usage Data: Information collected automatically through use of the Service, such as IP address, browser details, and time spent on pages.
- Cookies: Small text files placed on your device that help us analyse and improve the Service.
- Data Controller: Bloomline Creative Ltd, the entity that determines the purposes and means of processing Personal Data.
- Data Processor (Service Provider): A third party engaged by us to process Personal Data on our behalf.
- Data Subject (User): The individual using our Service who is the subject of Personal Data.
Information Collection and Use
We collect several categories of information for the purpose of delivering, maintaining, and improving our Service.
Types of Data Collected
- Personal Data: We may request personally identifiable information including, but not limited to: Name and surname; Email address; Telephone number; Company name and business details; Billing address; Any content you voluntarily provide when corresponding with us.
- Usage Data: Collected automatically during use of the Service. This may include: IP address; Browser type and version; Pages visited and time spent on them; Device identifiers and diagnostic data.
- Cookies and Tracking Technologies: We use cookies, tags, and scripts to enhance user experience, improve security, and analyse site performance.
Examples of Cookies We Use
- Session Cookies: Maintain continuity of your browsing session.
- Preference Cookies: Record your preferences and settings.
- Security Cookies: Support safety and fraud prevention.
Use of Data
Collected data may be used for the following purposes:
- To provide and maintain our Service.
- To communicate with you regarding proposals, updates, or client support.
- To deliver marketing communications, where consent has been given.
- To improve the performance and security of our Service.
- To comply with legal obligations.
Retention of Data
Personal Data will be retained only for as long as required for the purposes set out in this Policy. Usage Data is generally retained for a shorter period, unless extended retention is required for legal or security reasons.
Transfer of Data
Your data may be transferred and stored outside your jurisdiction. We ensure that such transfers are conducted with appropriate safeguards in line with UK GDPR and Data Protection Act 2018 requirements.
Disclosure of Data
We may disclose your Personal Data where necessary to:
- Comply with a legal obligation;
- Protect the rights, property, or safety of Bloomline Creative, our clients, or the public;
- Enforce our agreements;
- Prevent or investigate potential wrongdoing.
Security of Data
We apply appropriate organisational and technical measures to protect Personal Data. However, no transmission or storage method is entirely secure, and absolute protection cannot be guaranteed.
Service Providers
We may engage third-party companies to facilitate our Service (e.g., analytics, hosting, communications). These providers have access to Personal Data solely to perform tasks on our behalf and are bound by confidentiality and data protection obligations.
Analytics
We may use analytics services such as Google Analytics to monitor traffic and usage trends. These services collect information sent by your browser or device. You may opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Behavioural Remarketing
We may use remarketing services (e.g., Google Ads, Meta Ads) to advertise to users who have previously interacted with our Service. These services use cookies to deliver targeted advertisements. Users may adjust advertising preferences directly with these providers.
Links to Other Sites
Our Service may include links to third-party websites not operated by us. We are not responsible for the content or privacy practices of such external sites and advise you to review their privacy policies.
Children’s Privacy
Our Service is not directed to individuals under 18 years of age. We do not knowingly collect Personal Data from minors. If you believe we have collected data from a child, please contact us and we will promptly remove it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Effective date” revised. Continued use of the Service after changes are published constitutes acceptance of the updated Policy.
Contact Us
For any questions about this Privacy Policy, or to exercise your data rights, please contact us:
By Email: info@bloomlinecreative.co.uk
