1. Acceptance of Terms
These Terms & Conditions (“Terms”) apply to all services provided by Bloomline Creative Ltd (“Bloomline Creative”, “we”, “us”, “our”), a company incorporated in England and Wales. By engaging our services, you (“Client”, “you”, “your”) agree to these Terms, as well as our Privacy Policy and any related policies referenced herein.
2. Changes
We may update these Terms at our discretion and updates will be posted on our website. Your continued use of our services after updates constitutes acceptance of the revised Terms.
3. Definitions
- Contractor: Bloomline Creative Ltd, provider of services under these Terms.
- Client: The person or entity purchasing services from Bloomline Creative.
- Agreement: The binding contract formed between Bloomline Creative and the Client under these Terms.
- Services: Digital marketing services (e.g., social media, paid media, SEO, lead generation) provided under an agreed plan or invoice.
- Business Day: Any day other than Saturday, Sunday, or public holidays in England and Wales.
- Invoice: Document issued by Bloomline Creative confirming scope, fees, and payment details.
4. Formation of Agreement
The Agreement comes into force when:
- The Client accepts a proposal or invoice issued by Bloomline Creative; and
- The Client makes full advance payment of the fees specified in the invoice, unless otherwise agreed in writing.
By making payment or otherwise accepting our services, the Client confirms full acceptance of these Terms & Conditions, our Privacy Policy, and any related policies.
5. Scope of Services
- Services will be defined in your chosen plan (Seed, Rise, Thrive, Bloom) or as specified in an invoice.
- Bloomline Creative reserves the right to determine the methods, platforms, and tools used to deliver services.
- The Client agrees to provide timely access to accounts, content, and information necessary for service delivery.
- Any services requested by the Client that fall outside the scope of the agreed plan or invoice may require a separate agreement or additional fees.
7. No Lock-In Commitment Period
Bloomline Creative offers a no lock-in commitment period during the first three (3) months of service. Clients may choose to discontinue services during this period in accordance with the termination terms outlined in this Agreement.
Following the initial three (3) month period, any continuation of services will require the Client to enter into a minimum three (3) month service agreement, unless otherwise agreed in writing.
Bloomline Creative reserves the right to amend, modify, or withdraw this offering for future agreements at its discretion.
8. Rights & Obligations
Our obligations:
- Deliver services as agreed in the plan or invoice, subject to timely payment and client cooperation.
- Maintain confidentiality of client-provided information.
Your obligations: Provide accurate, timely information and access for us to perform the services. We shall not be responsible for delays caused by the Client’s failure to provide necessary information, approvals, or access. Pay invoices on time and in full. Do not request or require services that breach applicable laws or infringe third-party rights.
9. Payment for Services
- Fees are based on your chosen plan or as agreed in writing.
- Services are billed on a prepayment basis, unless otherwise agreed.
- Payments are deemed complete once cleared into our account.
- Bank charges, currency exchange fees, or other transaction costs are the responsibility of the Client.
10. Disclaimers & Limitations of Liability
- Services are provided on an “as-is” basis. While we use best practices, we cannot guarantee specific results (e.g., rankings, conversions).
- We are not liable for indirect, incidental, or consequential damages.
- Our total liability is limited to the fees paid by the Client under the Agreement.
- We are not responsible for actions taken by third-party platforms including Google, Meta, Amazon, TikTok or other advertising platforms.
11. Indemnity
The Client agrees to indemnify and hold harmless Bloomline Creative against any claims, losses, or expenses arising from:
- Client-provided materials infringing third-party rights, or
- Client’s misuse of our services.
12. Miscellaneous
- Entire Agreement: These Terms, alongside the invoice/proposal and Privacy Policy, constitute the entire agreement.
- Governing Law: These Terms are governed by the laws of England and Wales.
- Jurisdiction: Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
- Force Majeure: Neither party shall be liable for delays caused by circumstances beyond reasonable control (e.g., strikes, pandemics, government action).
- Severability: If any clause is found unenforceable, the remainder of the Terms remain valid.
- Assignment: Clients may not transfer rights under this Agreement without prior written consent.
